Refund policy
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Earrings
Returns and exchange details
Personalized items are items that have been created just for you and therefore can not be easily resold (names, dates, etc). I do not allow returns or refunds on personalized items. Please check your information carefully before submitting your order.
If in the event I have made a mistake please notify me as soon as possible. I will remake and reship right away.
Please Note: Each personalized item is created by hand, one letter at a time using traditional hand tools, not machine engraving. This process is done so by my hands not by machine therefore placement, depth and spacing will not be exact. I do not intend for my work to look engraved or "machine done". This is what makes this process unique!
Cancellations and changes: If in the event you need to cancel or change your order please contact me asap! I try to start orders as soon as possible (sometimes even same day). If in the event I have started your order I can only provide a partial refund.
If in the event I have made a mistake please notify me as soon as possible. I will remake and reship right away.
Please Note: Each personalized item is created by hand, one letter at a time using traditional hand tools, not machine engraving. This process is done so by my hands not by machine therefore placement, depth and spacing will not be exact. I do not intend for my work to look engraved or "machine done". This is what makes this process unique!
Cancellations and changes: If in the event you need to cancel or change your order please contact me asap! I try to start orders as soon as possible (sometimes even same day). If in the event I have started your order I can only provide a partial refund.
Non-personalized items can be returned to:
The Stamped Life/Returns
PO Box 185
National Park, NJ 08063
Items must be returned in original condition and with all original packaging. Once item is received back, a refund for item purchase price will be issued in the original form of payment (less shipping cost).
Questions about your order?
Please contact me if you have any problems with your order thestampedlife@gmail.com